Privacy Policy and Contact Information
Last updated: 4 March 2026
Report Accident (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with applicable data protection laws, including the UK GDPR.
Who We Are
Name: William Roberts trading as Report Accident
Address: 93 Lapwing Lane, Manchester, M20 6UR
Telephone: 07736 820991
Email: williamrob1973@outlook.com
Business Activity: Vehicle recovery and vehicle repairs
Information We Collect
We may collect and process the following personal data:
- Name
- Phone number
- Address
- Email address
- Vehicle details
- Accident details you provide
We only collect information that is necessary to deliver our services.
How We Use Your Information
We use your personal information to:
- Contact you regarding vehicle recovery and repair services
- Respond to your enquiries
- Arrange and manage recovery or repair services
- Improve our services and customer experience
Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contractual necessity – to provide the services you request
- Legitimate interests – to improve our services and respond to enquiries
- Legal obligation – where we are required to comply with the law
Advertising and Analytics
We use Google Ads to promote our services. Google may use cookies and similar technologies to display ads to users who have previously visited our website or searched for related services.
Sharing Your Information
We do not sell your personal data.
We may share your information only where necessary:
- Where required by law or legal obligation
Cookies
Our website may use cookies to:
- Ensure the website functions properly
- Support advertising through Google Ads
You can control or disable cookies through your browser settings.
Data Retention
We only retain personal data for as long as necessary to:
- Provide our services
- Comply with legal and regulatory obligations
Data Security
We take appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
Your Rights
Under data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict processing in certain circumstances
To exercise your rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: williamrob1973@outlook.com
Telephone: 07736 820991